NHTSA Complaint #11427779 — 2019 SUBARU OUTBACK
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11427779 |
| Vehicle | 2019 SUBARU OUTBACK |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
Under the following three conditions the front tires appear to become airborne and the tires skip making the vehicle seem to be out-of-control; When traveling at speeds >35 MPH, Wheels are turned >10 degrees, Any long bump (such as a rough transition "bump" from asphalt to concrete). This has been worsening over the last year and is now unsafe for my children to be in the car. My local Subaru dealership spent nearly 2 days inspecting all aspects of the car to include the alignment, bushings, and shocks. A senior technician was taken for a test-drive in the car and I was able to recreate the "skip". The technician was alarmed and surprised by the skip and thus held the car for a 2nd day to further investigate the reason for the "skip". They were unable to diagnose any defect. There has been no inspection by the police or insurance company. There have been no alarms or warning.
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