NHTSA Complaint #11427732 — 2014 ENTEGRA ANTHEM

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11427732
Vehicle 2014 ENTEGRA ANTHEM
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The DEF head sensor failed giving a warning that the engine would be derated if the engine was not shut off. The safety hazard with a derated engine is that 5 mph is top speed, not only endangering my vehicle, plus other vehicles near by. The head sensor was replaced by Cummins after purchasing a replacement tank with a new head sensor attached. The purchase was made from Spartan, the manufacturer of the Chasis. Individual head sensors were not available due to a nationwide shortage. I was first made aware of a problem when a DEF warning buzzard and a check engine light started while driving down the interstate. I checked the DEF tank and found it to be 3/4 full and no leaks or noticeable problems. After Cummins replaced the tank with a new head sensor I was able to drive 2000 miles without another problem.
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