NHTSA Complaint #11427694 — 2020 LINCOLN NAUTILUS

BACK OVER PREVENTION: CAMERA SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11427694
Vehicle	2020 LINCOLN NAUTILUS
Component	BACK OVER PREVENTION: CAMERA SYSTEM
Date of Incident	January 1, 2021
Date Filed	August 4, 2021
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2020 Lincoln Nautilus. The contact received notification of NHTSA campaign number: 20V575000 (Visibility). The dealer was contacted on multiple occasions and informed him that the part was still unavailable. The contact also stated that soon after receiving the recall notice, the back over prevention camera failed to operate. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 2,000. Parts distribution disconnect.

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