NHTSA Complaint #11427672 — 2017 CHEVROLET BOLT EV

My 2017 Chevy Bolt has been recalled for the second time due to a defect in the battery. GM attempted to solve the hardware problem with a software fix, with the predictable result that cars are still exploding and burning down people's homes. The lack of transparency from GM is disturbing, considering that the defect puts my life at risk and makes the car unusable for its intended purpose, which is to drive long range during the day and charge overnight. I have called my local chevy dealer who I bought the car from multiple times and left messages, but their service department does not pick up the phone when I call them and do not respond to my messages.