NHTSA Complaint #11427545 — 2015 VOLKSWAGEN PASSAT

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11427545
Vehicle	2015 VOLKSWAGEN PASSAT
Component	UNKNOWN OR OTHER
Date of Incident	May 4, 2021
Date Filed	August 3, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

On May 4th 2021 start button was replaced. While driving back the car from the dealer, car started to idle violently. Same thing happened the next day. So I drove it to the dealer. Service Manager requested a mechanic to drive the car around and this time we could not reproduce the problem. Instead of running any diagnostics, service manager asked me to leave. Then for past 3 months this problem has been happening on and off. For past 3 days the car started to shake violently at lights (awaiting green signal) and ESC warning started to appear on the dash board. Today I took it to the dealer and they suggested me to change intake cam shaft etc with a total estimate of $ 5000.00 Before the change of start button this car ran just fine.

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