NHTSA Complaint #11679156 — 2015 VOLKSWAGEN PASSAT

UNKNOWN OR OTHER issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number	11679156
Vehicle	2015 VOLKSWAGEN PASSAT
Component	UNKNOWN OR OTHER
Date of Incident	August 7, 2025
Date Filed	August 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I bought a 2015 Volkswagen v6 SEL PREMIUM 15 days ago with only 37000 miles on it from car max and I hear my front windshield making a loud sound in upper left corner every morning ….so today I had my kids in car and it was bout 80 degrees we were at park and left park after hour I turned AC on and was driving when I heard a LOUD POP …looked back to my rear windshield shattered in every spot I was only 3 blocks away from home then the glass collapsed all over my kids there all cut up …these windshields do not look normal there’s no rubber surround and I had to pay 250 deductible to get a new one …clearly these Volkswagens have a weak glass issue from temp changes they were mint before this happened no chips or cracks I’m very unhappy with the quality of these I’m in fear if I drive it the front windshield will also do it !!! Not good smh …I’m more scared for winter !!!

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