NHTSA Complaint #11427336 — 2014 KIA SORENTO

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11427336
Vehicle 2014 KIA SORENTO
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Approximately 8 months ago noticed while driving that the headlights didn’t appear to be on while driving with normal low beam lights. High beams worked fine. Replaced both low beam light bulbs with Sylvania standard Kia recommended replacement. 1-2 months later after driving at night, lights still dim. Replaced with $90 Halogen set, still not illuminating road. Took to Kia dealership (where purchased) to have them check lights, said that entire headlight assembly for both lights need replacement for $2,489.00. Aftermarket priced at $335/ea!!! Service manager confirmed apparent problems with burned out headlight assemblies.

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