NHTSA Complaint #11611634 — 2014 KIA SORENTO

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11611634
Vehicle	2014 KIA SORENTO
Component	EXTERIOR LIGHTING
Date of Incident	August 19, 2024
Date Filed	August 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The headlights and taillights are constantly going out on their own. Took car to dealership and they say it's fixed, but you don't leave the lot & the light is out again. Same issue has been happening since 2022. Driving on dark road and the lights just go out. This is definitely a safety issue that several people have complained about, but nothing is being done to rectify the situation. Car has been taken to dealership at least on 5 separate occasions. However, this last time they said there is no record of bringing the car for the lights. I even did a Google review. Why would the dealership not document service problems?

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