NHTSA Complaint #11427299 — 2015 KIA FORTE ENGINE

Complaint Details

ODI Number	11427299
Vehicle	2015 KIA FORTE
Component	ENGINE
Date of Incident	April 29, 2021
Date Filed	July 31, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The engine seized up and smoke was noted on April 29, 2021. The vehicle was towed to Woodstock Carriage Kia, after being told that vehicle would start being repaired within 1 to 3 days. The service dated has been changed 3 times. Three months later, the dealer still does not have the short block engine from South Korea. The dealer did state that Kia would reimburse me for towing and a rental car (will not pay taxes or insurance for a rental car) eventually after car is repaired. I do not have the financial resources to pay for a rental car upfront for an unknown time period. The dealer stated they only have one loaner car, which they will not loan to me. The dealer also explained there are vehicles on the lot that have been sitting there since Nov. 2020, waiting for engines due to this recall. This is unacceptable. I need my car to be repaired. Thank you.

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