NHTSA Complaint #11427278 — 2014 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11427278
Vehicle	2014 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	July 30, 2021
Date Filed	July 31, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

On 7/30/21 was driving on freeway going about 60mph in a heavy rainstorm when wiper blades suddenly stopped working in the middle of my windshield. Nearly crashed the car due to extremely poor visibility. This was a horrifying and dangerous safety issue. Had to pull over to side of the road out of traffic and wait for the rain to stop. I was in the middle of an 8 hour road trip and still had 4 hours of driving to go. Upon investigation when turning the blades on you can hear the motor working but no movement of the blades. Thankfully no one got hurt in this event. This happened shortly after hitting 100k miles.

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