NHTSA Complaint #11427216 — 2017 FORD ESCAPE

EXTERIOR LIGHTING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11427216
Vehicle 2017 FORD ESCAPE
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My 2017 Ford Escape began letting water inside of the tail light assembly, eventually filling up to the point that it shorted the brake light. When I went to replace the bulb, I found out that it is not replaceable unless you replace the ENTIRE tail light assembly, a $750 fix. Ford refuses to fix this for free, as they deem condensation not a reason. Upon doing research, it’s come to my attention 1,000s of people have had this exact same problem. The tail light assembly, the seam on top of the assembly has faulted. Not only did Ford produce a faulty product, they produced a light that costs $600 to replace. This is highway robbery, not to mention unsafe since the brake light does not function.

Related Complaints for the 2017 FORD ESCAPE

Other EXTERIOR LIGHTING Complaints

#11710150 It is only the low beams, but every couple months, the passenger side goes out. Then within 3 weeks to 2 months later...
#11708079 While driving vehicle at night on [XXX] to Richmond, VA my headlights both stopped working completely. The only way...
#11686783 Water intrusion severe in both taillight assemblies with normal rain. Safety issue due to water dimming or completely...
#11639844 Prior to May 2022, both of the quarter panel mounted tail light assemblies on my 2017 Ford Escape SE started taking i...
#11639003 Both low beam head lights stop working while driving. This is the third time in 18 months this has happened. The te...

Recent Complaints for the 2017 FORD ESCAPE

#11719639 ENGINE misfire in Cylinder 3 and coolant loss. My mechanic believes it is the coolant intrusion issue described in Ford TSB ...
#11719484 ENGINE My 2017 Ford Escape equipped with the 1.5L EcoBoost engine is experiencing coolant intrusion into the engine cylinder...
#11718523 ENGINE The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning ligh...
#11718523 ENGINE AND ENGINE COOLING The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning ligh...
#11718253 ENGINE Vehicle Information • 2017 Ford Escape SE • Mileage (around 80,000) • VIN [XXX] 2. Problem Description My 2017 ...
Check any vehicle history by VIN - Free vehicle history report