NHTSA Complaint #11710150 — 2017 FORD ESCAPE

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11710150
Vehicle 2017 FORD ESCAPE
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

It is only the low beams, but every couple months, the passenger side goes out. Then within 3 weeks to 2 months later the driver's side goes out. This has been happening since a month after I bought the car in 2021. This does not matter if they are changed individually when one of them goes out or if they are both changed at the same time. Occasionally, they will both just go out at the same time. This is extremely unsafe when driving down the road. I have had the car looked at by different mechanics different times when this issue was happens. It can happen when I turn the car on and it's just been running a few minutes or while i'm doing city, highway and interstate driving. Today is the most recent time it happened my passenger side just went out again. The passenger and drivers side light bulbs (low beans) were last changed just after Thanksgiving. I have never had any issues with the high beams. Those have worked just fine. It is only the low beams.

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