NHTSA Complaint #11710150 — 2017 FORD ESCAPE
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11710150 |
| Vehicle | 2017 FORD ESCAPE |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
It is only the low beams, but every couple months, the passenger side goes out. Then within 3 weeks to 2 months later the driver's side goes out. This has been happening since a month after I bought the car in 2021. This does not matter if they are changed individually when one of them goes out or if they are both changed at the same time. Occasionally, they will both just go out at the same time. This is extremely unsafe when driving down the road. I have had the car looked at by different mechanics different times when this issue was happens. It can happen when I turn the car on and it's just been running a few minutes or while i'm doing city, highway and interstate driving. Today is the most recent time it happened my passenger side just went out again. The passenger and drivers side light bulbs (low beans) were last changed just after Thanksgiving. I have never had any issues with the high beams. Those have worked just fine. It is only the low beams.
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