NHTSA Complaint #11427012 — 2013 TOYOTA RAV4

My 2013 RAV4 is having torque converter issues and shudders at low acceleration. Toyota issued a customer bulletin with an extended warranty deadline of 8 years of first use or 150K miles. My car started having this issue sometimes in 2018 and Toyota dealership diagnosed it as replace bolts. I explained to Toyota but they said extended warranty has expired and will not cover costs to get torque converter/transmission fixed. Now the issue on my car has gotten worse and brought it up with dealership again this year and they linked it to the customer notice which had expired. Now, Toyota corporation won't make an exception and assume that I had tried to get it fixed the first time within an active warranty in 2018. Issue is with torque converter and transmission shudder at low acceleration.