NHTSA Complaint #11538389 — 2013 TOYOTA RAV4

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11538389
Vehicle	2013 TOYOTA RAV4
Component	POWER TRAIN
Date of Incident	August 3, 2023
Date Filed	August 14, 2023
Mileage	180,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The contact owns a 2013 Toyota Rav4. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the vehicle. The contact stated that the service engine warning light illuminated, and the vehicle started to drive rough and was jerking and making abnormal sounds. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

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