NHTSA Complaint #11426998 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11426998
Vehicle	2017 HONDA PILOT
Component	ENGINE
Date of Incident	July 25, 2021
Date Filed	July 29, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

On 25 July 2021, I was in stop and go traffic on I-5 South when my start stop function on my 2017 Honda Pilot Elite failed to restart. All the lights lit up on my instrument cluster. My vehicle was unable to restart for about 1 minute as i was frantically trying to shut off my vehicle and restart it repeatedly. I was worried about a vehicle slamming into me with my family in the car. Since that day it has happened a few more times where the start stop function has failed and the engine failed to restart at traffic lights or busy intersections. Today I was able to catch it on video. If you would like me to send you the video from today, please let me know the email address. I have an appointment on Saturday but when I went by the Honda dealership today, they tested my battery and they said it was good and gave me a print out attached below.

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