NHTSA Complaint #11426869 — 2015 FORD F-350

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11426869
Vehicle 2015 FORD F-350
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While driving on the freeway, exiting onto the off ramp, the rut in the road caused my whole front end to shake uncontrollably. I could barely keep the vehicle on the road and almost collided with the sound wall adjacent to the off ramp. The severe shaking lasts until my vehicles slows significantly, as in the 15-20 mph range. Which is less than ideal on a major freeway!!!!! This is the fourth time this has happened in the past few weeks. Research on the internet revealed to me that this apparently is a known problem with this particular vehicle model. I finally was wise enough to take it to my local Ford dealership, wherein a mechanic told me that it is a known problem by Ford, which the dealerships cover only when one is brought in with issues. Not shocking to me however, the Ford dealership just told me that the suspension issues was caused by "wear" and it is out of my pocket to repair. It has 35,000 miles on it! Is this indeed a wide spread issue? My wife will no longer drive with me, or allow my kids in the vehicle, because she was in the truck on two of the occasions and she told me she would like to live!!!!!

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Recent Complaints for the 2015 FORD F-350

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