NHTSA Complaint #11426693 — 2020 BMW X3

The contact owned a 2020 BMW X3. The contact stated the vehicle was stationary at a parking lot, when the front passenger informed her that there was smoke coming from under the passenger’s side hood. The contact stated a bystander attempted to extinguish the fire with a fire extinguisher but failed. The fire department arrived within 10 minutes and was able to extinguish the fire. The contact stated no one was injured nor was medical attention sought. A fire report was filed. A police officer arrived at the location and filed a police report. The vehicle was not drivable. The vehicle was towed to towing lot. The insurance company deemed the vehicle a total loss. The contact called the local dealer and left a voicemail. The manufacturer had not been informed of the failure. The failure mileage was approximately 7,000.