NHTSA Complaint #11426583 — 2016 HYUNDAI SONATA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11426583
Vehicle 2016 HYUNDAI SONATA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Fuel Pump Control Module replaced before 50,000 mi. - 58,539 mi. got my 2016 Hyundai Sonata Sport for ECM Update. Told dealership I heard ticking/clicking noise coming from engine; said oil was low and suggested oil change & low key battery was causing issues. Oil consumption was more and more 1qt every 2,000 mi, then 1qt every 1,000 mi. 1/29/21 at 90,340 mi, on the turnpike (70 MPH), car check engine light came on, car started vibrating VERY bad, pulled over & LIMP mode had activated. Hyundai dealership was 5 miles away, - found cylinder 2 had a misfire(s) - one of 2 exhaust valves burned a hole through; valve seat - damaged. Cylinder head and exhaust valves, spark plugs were replaced, & oil change. Engine light came on a couple days later car did not go to LIMP MODE. 2/12/21 at 93,466 mi, took the car to Hyundai for service again, Exhaust CAM Phaser failing, Replaced CVVT & Timing Chain Tensioner & RTV silicone. 4/21/21-103,821 mi. went for an oil change & oil consumption test, went back after less than 1,000 mi, Hyundai dealership stated that the car was .73 qts low and normal, I checked before the service, oil was closer to the "E" than "F". Dealership unreliable; did not complete test. Adding oil about 2 qts every 1,000 mi. Car was also idling weird NO warning lights. 7/22/21, catastrophic break down while driving on the Turnpike (70 MPH), car died, after all lights and gauges shot up. NO warning lights before issue. Lost power steering, coasted at 70 mph to 0 mph (in 30 seconds), barley to side of the road, late night needed a tow. Battery & Alternator fried because of this - replaced next day. Car starts now; wont get past 2,000 RPM & stalls out after 5 mins of running in "P"- NO warning lights, Engine rocks before shut off. NO warning lights on after restarting. Called HYUNDAI Corp. case sent to supervisor, no help getting the car to dealership, no rental, told not to expect a call before 8/3/21. All oil services completed at or before suggested intervals.

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