NHTSA Complaint #11426394 — 2017 CHEVROLET BOLT EV

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11426394
Vehicle 2017 CHEVROLET BOLT EV
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

After GM denied my request for repurchase “as there is a remedy for the Battery Fire issue” (less than 1 month ago) I completed the recall at my nearest dealership [it took a while as ‘my EV guy is on a 2 week vacation’ according to the service manager] I could only drive my car after 10 or so days only to find that the infotainment system has acquired a mind of its own! the radio volume has a huge time delay between the time that I command volume up or down and when that actually happens, and also both the rear and front view camera turn on randomly / alternate with the radio display while backing up and/or parking. this is obviously a bug in the software that started after the new battery monitoring software was installed (and supposedly got a pass while inspecting the pack on my vehicle) My vehicle would be available to inspect by the NHTSA upon request. Although initially it doesn’t appear to be a dangerous condition, if the software that is supposed to monitor the health of the battery pack is defective, how is it possible to trust it? I have not had the chance to have this issue checked by either the Dealership or an independent service facility or an insurance agent or the police, highway patrol or others. I got no warning signs, lights or any other type of advance notice of this.

Related Complaints for the 2017 CHEVROLET BOLT EV

Other ELECTRICAL SYSTEM Complaints

#11707136 I am reporting a safety issue involving the high-voltage battery system of my vehicle. Vehicle: 2017 Chevrolet Bolt E...
#11670904 The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Ele...
#11623057 My car stopped in the middle of a busy intersection and my battery relay melted and caused damage to the transmission...
#11608511 While at a remote location, I unlocked and entered the vehicle normally. When I tried to start the vehicle, numerous...
#11575467 On May 24, 2022, I brought my 2017 Chevrolet Bolt EV into Vic Canever dealership to have the high voltage battery rep...

Recent Complaints for the 2017 CHEVROLET BOLT EV

#11711091 STEERING Sometimes, when driving in a turn, either direction, and hands are released from the steering wheel, the vehicle does...
#11707136 ENGINE I am reporting a safety issue involving the high-voltage battery system of my vehicle. Vehicle: 2017 Chevrolet Bolt E...
#11706654 FUEL/PROPULSION SYSTEM Vehicle started to surge while driving (both small acceleration forward and large deceleration) without any change in...
#11706654 POWER TRAIN Vehicle started to surge while driving (both small acceleration forward and large deceleration) without any change in...
#11706654 VEHICLE SPEED CONTROL Vehicle started to surge while driving (both small acceleration forward and large deceleration) without any change in...
Check any vehicle history by VIN - Free vehicle history report