NHTSA Complaint #11426374 — 2013 DODGE DART

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11426374
Vehicle 2013 DODGE DART
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The failure was when i was shifting gear .so i shifted 5 to 4,3,2 and thats when it stayed in 2 gear .i exit the freeway and drove the street to my home .the vechicle at that point only travel 21 mph .2 years prior i had a similar issue on the freeway and my kids where with me at the time of the failure. So i had to pull to the shoulder and try to encounter the issue at a peaceful way .like i said i had my kids with me and 9:45 p.m. .so i tooked me 2 hours to move the vehicle to a safer place and had my friend give me a ride home .next day i have the tow truck picked up the vehicle and take it to dodge dealer .they fixed it with no charge towards me .but now this second time they are not trying to help out .either Toyota who sold the car .or dodge the dealer.or Chrysler the manufacturer wont help.and dodge is saying the vehicle requires a new motor at the cost of $13,000 dollars.

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