NHTSA Complaint #11426212 — 2012 CHEVROLET CAPTIVA SPORT

UNABLE TO REMOVE KEY FROM IGNITION WHEN VEHICLE IS IN PARK. IT WOULD STICK IN THE AUXILIARY POSITION. I COULD RESTART THE ENGINE BUT I COULD NOT TURN THE VEHICLE COMPLETELY OFF. THIS STARTED A COUPLE OF YEARS AGO AND WOULD HAPPEN RANDOMLY. OVER TIME IT BECAME MORE FREQUENT BEFORE IT FINALLY WASN’T COMING OUT AT ALL. I WOULD HAVE TO LEAVE MY KEY IN THE CAR AND DISCONNECT THE BATTERY AFTER USE. I TOOK IT TO THE DEALERSHIP AND HAD THE TRANSMISSION CONTROL SHIFTER REPLACED. FOLLOWING THIS REPAIR I STARTED HAVING MORE ELECTRICAL ISSUES. MY RADIO WOULD CUT OUT AND THE TRACTION CONTROL LIGHT WOULD FLASH ON. I WENT TO GM SERVICE AND THEY COULD FIND NOTHING. THE ISSUE CONTINIUED AND ONLY GOT WORSE. I WAS DRIVING ON THE HIGHWAY AND LOST ACCELERATION TO MY VEHICLE IN HEAVY TRAFFIC. I HAD TO SLIDE ON TO THE SHOULDER AND WAS ABLE TO RESTART THE CAR AND GET GOING AGAIN TO ONLY HAVE IT HAPPEN AGAIN 30 MIN LATER. I WAS ON AN UPHILL AND HAD NO WHERE SAFE TO PULL OVER. MY CAR WOULD SURGE AHEAD, LOSE MOMENTUM AND REPEAT UNTIL I WAS FINALLY ABLE TO GET SAFELY TO THE SIDE OF THE ROAD. I HAD A NUMBER OF LIGHTS FLASH ON DURING THIS EPISODE… CHECK ENGINE, SERVICE STABILIZER, AIR BAG AND OTHERS. THE CHECK ENGINE STAYED ON FOR 2 DAYS. I WAS ALSO UNABLE TO REMOVE THE KEY AGAIN BUT THIS TIME I ALSO COULDN’T TURN THE ENGINE BACK ON AGAIN. I THOUGHT THAT I WAS GOING TO BE STUCK ON THE SIDE OF THE HIGHWAY. AFTER SITTING FOR A WHILE I WAS ABLE TO START THE CAR AND MAKE IT HOME. LUCKILY! SINCE THEN I HAVE CONTINUED TO HAVE REGULAR PROBLEMS WITH THE RADIO AND WAS STUCK AGAIN IN A PARKING LOT UNABLE TO REOVE MY KEY. SOMETHING SERIOUS IS HAPPENING BUT AGAIN MY MECHANIC CANNOT FIND A THING WRONG AND THEY HAVE JUST HAD THE CAR FOR 2 DAYS. I SEE THAT OTHER OWNERS ARE HAVING SIMILAR ISSUES. THIS NEEDS TO BE ATTENDED TO BEFORE SOMETHING SERIOUS HAPPENS TO SOMEONE.