NHTSA Complaint #11426173 — 2018 TESLA MODEL 3
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11426173 |
| Vehicle | 2018 TESLA MODEL 3 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The AC system seems to build up moisture in the evaporator or filter every year, and an unbearable smell eventually occurs every time the AC turns on (usually in the warm summer months). While tesla does say they recommend AC system maintenance (cleaning and filter replacement) every two years, the smell should not be the trigger or a symptom. I actually had my car serviced last year for this and paid $180, and the smell is already coming back almost exactly one year later. They are saying this is not a defect, it is something that i will have to pay for each time it occurs.
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