NHTSA Complaint #11426141 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11426141 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
It appears Ford had a prior recall for certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012 for a power steering failure. The recall was due to vehicles experiencing a loss of power steering assist and required extra steering effort at lower speeds, increasing the risk of a vehicle crash. I have a 2016 Ford Explorer and the issue appears to be occurring in later models like mine. I experienced it on July 21, 2021. I was driving on the freeway at 70mph and with no prior warning I my power steering goes out and I see the message "power steering module failure". Luckily I was able to fight the car to the shoulder, but I can only imagine what would have happened if my wife or daughter had been driving at the time. Ford needs to have a system failure alert added or better yet fix the issue from occurring, especially in a fairly new vehicle.
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