NHTSA Complaint #11426044 — 2019 TOYOTA YARIS
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11426044 |
| Vehicle | 2019 TOYOTA YARIS |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
It was about 90+ degrees Fahrenheit on a Friday afternoon..(prior to this date my wife expressed concern that the car did not accelerate as quickly as she thought it should) we drove in to the parking area of the Mall...we were undecided where to park and stopped the car. We tried to restart the car but it would not start. It would try to crank but that was all. Since it was so hot we thought that the air conditioner might have drained the battery. We called the AAA and found that it was not the battery. He suggested that the TOYOTA DEALERSHIP was a few b locks away that we should have them do further testing....we wanted to at first go home but instead went to the dealership--the car failed to start at all in the doorway of the Service entrance..it would try to crank but that was all just a grinding sort of noise.......(We thought that TOYOTA would pay for our incidental expenses since the car was under warranty...so far we have received nothing but TOYOTA did pay for a car rental on the following Monday.....) The problem was a failed Fuel Pump as the service man pointed out the error message was for low pressure on fuel pump. This was serious if we were on the freeway or traveling home for some distance in remote areas..they obviously could be a collision or we would be stranded without any form of help..... The dealer explained the the fuel pump was replaced by an updated or modified model not the same one in the car...They kept the original pump.....
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