NHTSA Complaint #11404060 — 2019 TOYOTA YARIS

FROM JULY 2020 - JAN 2021, I EXPERIENCED MY VEHICLE CRANKING BUT NOT STARTING ON MULTIPLE OCCASIONS. I TOOK IT IN SEVERAL TIMES TO BE FIXED, BUT THE PROBLEM WAS INTERMITTENT AND COULD NOT BE DUPLICATED. HOWEVER, THE LAST TIME I PICKED IT UP FROM TOYOTA (PROBLEM COULD NOT BE DUPLICATED), IT HAPPENED AND I CALLED THE SERVICE ADVISOR OVER, AND HE EVEN TRIED TURNING IT, BUT IT WOULDN'T START. THE SOLUTION WAS THE KEY FOB. I INQUIRED HOW THEY KNEW IT WAS THE KEY FOB, BUT THEY DID NOT GIVE ME AN ANSWER. FEBRUARY 2021 IT STARTED TO HAPPEN AGAIN..BUT HAS NOT OCCURRED AS OF MARCH 2021. I THINK WHEN IT SHUTS OFF DRIVING ON THE FREEWAY, THEN MAYBE TOYOTA WOULD INVESTIGATE THIS MORE. THE SECOND PROBLEM THAT HAS HAPPENED INFREQUENTLY IN 2020 WAS MY BACKUP CAMERA BEING BLACKED OUT OR GLITCHY. AS OF FEBRUARY 2021, THIS WOULD OCCUR FREQUENTLY, HOWEVER INTERMITTENT AS WELL. I SHOWED THE SERVICE ADVISOR THE VIDEO OF THE PROBLEM, BUT THEY COULDN'T FIX IT IF THEY CAN'T REPLICATE IT. I CONTACTED TOYOTA CUSTOMER SERVICE AGAIN TO ADDRESS THESE TWO PROBLEMS. I THINK 2019 TOYOTA YARIS IS A LEMON VEHICLE WITH NOT MANY SOLD, THEREFORE UNLIKELY FOR TOYOTA TO TAKE ACTION IF THERE IS NO CLASS ACTION LAWSUIT MANDATING THEM. PERHAPS IT MADE FINANCIAL SENSE SIMILAR TO THE FORD PINTO. I WOULD ADVISE MORE PEOPLE WITH 2019 TOYOTA YARIS TO POST HERE, SO NHTSA COULD INVESTIGATE, CALL TOYOTA CUSTOMER SERVICE SO THEY CAN ACCOUNT FOR THE PROBLEMS, OR REACH OUT TO A LAWYER, BECAUSE YOU SHOULD NOT BE FIXING A NEW CAR TO THIS EXTENT...