NHTSA Complaint #11425800 — 2016 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11425800
Vehicle 2016 FORD EXPLORER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State FL

Consumer Description

2016 Ford Explorer Sport. Roof rail recall may be the cause for extreme water damage that burned out the sunroof motor, drenched the interior carpet, interior roof material, navigation and charging docks do not work. Ford not acknowledging and states after diagnostic check I have to pay 2600 to replace motor and once sunroof opens they can determine where the water leak is coming from. Also after complaining of carbon monoxide smell in cabin and multiple doctors visit with dizziness, trouble breathing I found that this is not just an issue I’m having. This car has had many more issues and Ford just repeats that warranty doesn’t cover it warranty expired. These are huge issues with the manufacturing. Car only has 35k miles and issues started in 2020.

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