NHTSA Complaint #11425581 — 2018 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11425581
Vehicle	2018 JEEP COMPASS
Component	ENGINE
Date of Incident	June 17, 2021
Date Filed	July 19, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

My 17 year old son was driving vehicle and it just turned off in middle of highway. The vehicle took several attempts to crank on different occasions. We were told it was a battery so we replaced and it kept happening then found out the oil was extremely low even though we were barely over a 1000 miles since last oil change. They started oil consumption tests and said oh you are super low on 2 of the tests, come the 3rd test they are now saying it’s within spec and just check the oil a couple times before each oil change. Why would have trust my 17 year old to be able to go off to college in an unreliable car?!?!? We have been dealing with this for over and year and now they want us to restart the oil consumption test.

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