NHTSA Complaint #11425564 — 2019 NEWMAR DUTCH STAR

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11425564
Vehicle	2019 NEWMAR DUTCH STAR
Component	ENGINE
Date of Incident	October 8, 2020
Date Filed	July 19, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The Shaw DEF head failed. Started engine and received MIL light - Emissions. Checked codes and saw "SPN 3031 FMI 9-Abnorm. Update Rate" - "Aftertreatment 1 Diesel Exhaust Fluid Tank Temperature". It should be noted that the motorhome was in my enclosed shop, no excessive temperature. It was started in the morning after setting overnight. Knowing that this could potentially derate engine, I contacted Spartan & a local repair facility. Was able to get DEF Head replaced. I am the original owner of the motorhome. Fortunately this happened while preparing for 3-week trip (at home) and not on road.

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