NHTSA Complaint #11425556 — 2017 HYUNDAI ELANTRA GT

I bought it new in 2017 and paid it off a year early in May 2021. I have about 90,000 miles on it. When I was driving to a client's house on Friday, 16 July 2021, I was on the highway. It was making a lot of noise and would not accelerate. Eventually, the car completely died, would not start, did not have any dash lights, nothing. Totally dead. I was stranded on the side of the road for about two hours before a tow truck came to get me. When I got to the dealership, I was informed that my engine was blown. I provided my last 3 oil change receipts to prove that I have been taking care of the vehicle. I am still waiting to find out if they are going to fix it or if I am going to have to pay for it. While I was waiting for information from the service dept, I googled the engine problems, and it appears that it has been an ongoing issue since about 2011. Now, I am out of work and in danger of losing my job while waiting to find out if they are going to fix it. They said that IF they approve the repairs, they will NOT be providing a vehicle, but will REIMBURSE me $30/day for a rental. I cannot rent any vehicle in this area for $30.00/day, even with my USAA discount. I also can't afford to pay $500.00/week for a rental while they fix (if they fix) the vehicle that I bought and paid for. Today is day 4 and I still don't know if my repairs are going to be authorized. I found out today that if/when they are authorized, it will take WEEKS, not days, to repair my vehicle. During this time, they will not provide a car (the dealership nor Hyundai). I was informed that there are short blocks that have been sitting there for MONTHS waiting for parts, and that my vehicle may face the same time line. My car is paid off and now I am expected to pay about $500/week out of pocket for a rental while they wait to fix a faulty engine that had me stranded on the side of the road 4 years after I bought it.