NHTSA Complaint #11477089 — 2017 HYUNDAI ELANTRA GT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11477089
Vehicle 2017 HYUNDAI ELANTRA GT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

I bought a 2017 Hyundia Elantra GT on 2/14/22 for my 16 year old daughter cash $8000. The car ran good for about a month but I could smell fumes so I took the car to the dealership on 3/11/22. I had to replaced the catalytic converter with the Hyundia dealership, which cost me $2600. On 4/8/22, my 16 year old daughter was driving to work and she advised me that it was really hard to stop on the brakes. I asked her did the brake light or service light come on. She was like no, so I drove the care to see what she was talking about and it was really hard to stop on brakes. I was having to use all my weight just to stop on brakes. I was so terrified because she could have had an accident. we thought we had all the problems behind us after getting the brake booster replaced ($500). I recently found out that there was also a recall on the brake booster (recall#17V0630000). Little did we know the worst was yet to come. On 7/26/22 my daughter was on her way to work up a hill on the freeway and the car completely stopped after making a thumping/tapping noise. No check engine warning. Leaving her in a dangerous situation to be hit by oncoming traffic. Being that the car could not be moved we had to have the car towed to the closet service center. Once they conducted their diagnostic they found that the Engine needed to be replaced showing code P0326, P0014, P052A, P0506, P0300, P0301, P0303. I was told that 2014-2017 Hyundia Elantra GT 2.0 engines had a campaign and they extended the warranty to 15years 150,000 miles. I contacted Hyundia and they advised me that I needed to take the car to the dealership in order for them to run test to determine if the engine can be replaced under the campaigns extended warranty. The car made it to the dealership yesterday 8/1/22 and I was told because they are backed up with other customers with similar issues it was going to be at least 3 months before the car would be ready, IF they get the okay from Hyundia on my case. Case#20112426

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