NHTSA Complaint #11425494 — 2020 SUBARU IMPREZA

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11425494
Vehicle 2020 SUBARU IMPREZA
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

When driving on freeways, twice in the last 6 months, the windshield was struck by a small piece of gravel and cracked immediately. The first time there was an impact indent and a 6 inch crack, the second time there was a star shaped indent and an 11 inch crack. The windshield does not seem strong enough to deal with small gravel impacts. In both cases the crack spread overnight as the car heated and cooled. Both times I had the windshield replaced by a USAA-certified glass replacement shop and recalibrated by Subaru.

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