2020 SUBARU IMPREZA — Problems, Recalls & Safety Data
5/5
Safety Rating
97
Owner Complaints
1
Recall
25
Service Bulletins
0
Investigations
Overview of the 2020 SUBARU IMPREZA
The 2020 SUBARU IMPREZA has received a total of 97 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 20 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 25 technical service bulletins have been issued by Subaru of America, Inc. for this model year. The most commonly reported problems involve the Visibilitywiper (51 complaints), Unknown Or Other (16 complaints), and Service Brakes (5 complaints).
Recalls for the 2020 SUBARU IMPREZA
NHTSA has recorded 20 recalls for the 2020 SUBARU IMPREZA, potentially affecting up to 3,519,360 vehicles.
Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Recall 21V587000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 175,968 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
View full details →Owner Complaints for the 2020 SUBARU IMPREZA
97 complaints have been filed with NHTSA for the 2020 SUBARU IMPREZA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Visibilitywiper | 51 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 16 | 1 | 0 | 0 | 0 |
| Service Brakes | 5 | 1 | 0 | 0 | 0 |
| Air Bags | 3 | 1 | 1 | 2 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Engine | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 3 | 0 | 0 | 0 | 0 |
| Visibilitywindshield | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslatch | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I HAVE NOW HAD 4 WINDSHIELDS CRACK AND BREAK AND NEED TO BE REPLACED. IT SEEMS LIKE EVERY TIME ONE LITTLE ROCK HITS THE WINDSHIELD BOOM ANOTHER FULL REPLACEMENT IS NEEDED. EVERY TIME I GO FOR A ROAD TRIP THIS KEEPS HAPPENING THE MUST BE A DEFECT WITH THE DESIGN OR TYPE OF GLASS USED FOR THE SUBARU IMPREZA 2020 MODELS.
I HAVE NOW HAD 4 WINDSHIELDS CRACK AND BREAK AND NEED TO BE REPLACED. IT SEEMS LIKE EVERY TIME ONE LITTLE ROCK HITS THE WINDSHIELD BOOM ANOTHER FULL REPLACEMENT IS NEEDED. EVERY TIME I GO FOR A ROAD TRIP THIS KEEPS HAPPENING THE MUST BE A DEFECT WITH THE DESIGN OR TYPE OF GLASS USED FOR THE SUBARU IMPREZA 2020 MODELS.
I got into an accident going 60 miles an hour I crash into a guardrail totaled the car but no airbags deployed I broke my wrist and dislocated my thumb
Reference complaint no.11684658 confirmed. From email from Tech representative "VDC HYDRAULIC UNIT REPLACEMENT. IT IS AN INTERNAL FAILURE OF THE ABS CONTROL UNIT. THERE ARE SENSORS INSIDE THAT MEASURE BRAKE LINE PRESSURE. THE LEFT FRONT SENSOR IS STUCK AT NEGATIVE 59 BAR. SHOULD BE ZERO AT REST. NOTHING TO DO WITH EYESIGHT THAT LIGHT WILL COME ON WHENEVER THERE IS A WARNING LIGHT ON." The modulator is a safety critical component which undergoes extensive life time testing, one out of 4 pressure sensors should not fail during vehicle life time.
Reference complaint no.11684658 confirmed. From email from Tech representative "VDC HYDRAULIC UNIT REPLACEMENT. IT IS AN INTERNAL FAILURE OF THE ABS CONTROL UNIT. THERE ARE SENSORS INSIDE THAT MEASURE BRAKE LINE PRESSURE. THE LEFT FRONT SENSOR IS STUCK AT NEGATIVE 59 BAR. SHOULD BE ZERO AT REST. NOTHING TO DO WITH EYESIGHT THAT LIGHT WILL COME ON WHENEVER THERE IS A WARNING LIGHT ON." The modulator is a safety critical component which undergoes extensive life time testing, one out of 4 pressure sensors should not fail during vehicle life time.
Safety Rating for the 2020 SUBARU IMPREZA
The 2020 SUBARU IMPREZA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 SUBARU IMPREZA
Subaru of America, Inc. has issued 25 technical service bulletins (TSBs) for the 2020 SUBARU IMPREZA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
15-300-22R — ENGINE
This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).
09-121-24 — ENGINE
This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of the engine surging/jolting when releasing the accelerator from half-throttle.
15-256-19R — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
15-266-20R — COMMUNICATION:MANUFACTURER TELEMATICS
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
15-266-20R — EQUIPMENT
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
18-222-22 — EQUIPMENT
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
02-188-21 — EQUIPMENT
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines.
09-77-21R — ELECTRICAL SYSTEM
This bulletin announces the availability of ECM reprograming files to correct a possible limited power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm.
09-77-21 — ELECTRICAL SYSTEM
This bulletin announces the availability of ECM reprograming files to correct a possible lack of power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm.
Tech tips — ENGINE AND ENGINE COOLING
Subaru Service and technical support line newletter QMR of the Month.
Showing 10 of 25 technical service bulletins.
NHTSA Investigations for the 2020 SUBARU IMPREZA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the SUBARU IMPREZA
- 2015 SUBARU IMPREZA — 98 complaints
- 2016 SUBARU IMPREZA — 106 complaints
- 2017 SUBARU IMPREZA — 161 complaints
- 2018 SUBARU IMPREZA — 180 complaints
- 2019 SUBARU IMPREZA — 212 complaints
- 2020 SUBARU IMPREZA (current)
- 2021 SUBARU IMPREZA — 19 complaints
- 2022 SUBARU IMPREZA — 14 complaints
- 2023 SUBARU IMPREZA — 6 complaints
- 2024 SUBARU IMPREZA — 43 complaints
- 2025 SUBARU IMPREZA — 4 complaints
Other SUBARU Models
- SUBARU OUTBACK — 12,068 total complaints
- SUBARU FORESTER — 8,432 total complaints
- SUBARU LEGACY — 4,117 total complaints
- SUBARU CROSSTREK — 1,431 total complaints
- SUBARU ASCENT — 1,230 total complaints
- SUBARU WRX — 1,207 total complaints
- SUBARU SVX — 373 total complaints
- SUBARU XV CROSSTREK — 354 total complaints