NHTSA Complaint #11425484 — 2004 TOYOTA 4RUNNER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11425484
Vehicle 2004 TOYOTA 4RUNNER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

My 2004 Toyota 4Runner has holes multiple inches in diameter rusted completely through the frame in multiple locations including where frame rails meet and are welded. This 4Runner is very clean and well kept in a climate controlled garage. The 4Runner was somehow not captured in the class-action law suit against Toyota that included the Tacoma, Tundra and Sequoia. Toyota has long known the frames are prone to excessive, premature rust corrosion because the frames were not properly prepared and treated against rust corrosion when they were manufactured and yet it has failed to offer significant help to owners. The excessive rust damage on my Toyota 4Runner compromises the vehicles safety, stability and crash worthiness because important suspension components, engine mounts, transmission mounts and body mounts anchor to the vehicles frames. I have spoke with a local Toyota dealer who stated they would inspect the vehicle with a diagnostic fee of $139 but that Toyota would not help with repair or replacement of the frame. There is no need to inspect the vehicle as I have multiple pictures illustrating the magnitude of the rust damage to the frame including several holes multiple inches in diameter in critical locations of the frame. I have attached several photos of the rust damage as well as photos of the body for reference to how well kept the vehicle is.

Related Complaints for the 2004 TOYOTA 4RUNNER

Other STRUCTURE:BODY Complaints

#11707650 What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11679499 2004 Toyota 4Runner SR5 - Frame rust: currently not drivable due to complete breakage from the rust. Driving 2 hours ...
#11669616 Frame rust. Huge problems on the 4th gen 4runners. Can't believe there's not a recall on this issue.
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#11641362 Extensive frame rust to the point of structural failure. Cannot support weight or force.

Recent Complaints for the 2004 TOYOTA 4RUNNER

#11707650 AIR BAGS What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11707650 SUSPENSION What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11684174 UNKNOWN OR OTHER The body frame on this vehicle is almost completely rushed out. I don’t know what to do. If I should have the frame r...
#11683937 STRUCTURE:FRAME AND MEMBERS The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for service, the independent...
#11681545 STRUCTURE The contact owns a 2004 Toyota 4-Runner. The contact stated that the frame was severely rusted. The vehicle was not d...
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