NHTSA Complaint #11425482 — 2015 CHEVROLET TAHOE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11425482
Vehicle 2015 CHEVROLET TAHOE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I was on my way home from work, driving 70-75mph and out of nowhere, my power steering stopped working. I pulled over the best I could and called my boyfriend to come and get me. I cannot drive the vehicle because the steering wheel has to be forced and it is very difficult to move. I have read about two recalls regarding power steering. Recall 14743- Replace the power steering assist motor kit. My Tahoe has never had the motor kit replaced. Recall 18289- Update the EPS software. This was done in May of 2019. I have addressed this issue with my dealership with no help. This is going to cost a fortune to fix and this should be covered under the recalls. The power steering is a known issue with GM and this issue almost caused me to get into a crash.

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