NHTSA Complaint #11425419 — 2021 HONDA PILOT
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11425419 |
| Vehicle | 2021 HONDA PILOT |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
The side-view mirror on the driver's side of the vehicle vibrates to the point of the images not being clear. The vibration gets worse with increased speed. In addition, once the mirror is set and starts vibrating it does not remain in place. This is a safety hazard as driver sets mirror and when they look to see if a car is visible in the mirror is not showing proper location. Furthermore, the vibration of the mirror makes it difficult to see the image in the mirror. This incident occurred on a test drive vehicle while looking for a car and I was told this would be fixed. I indicated I wanted a different car and the car I ended up purchasing had the same issue. When I called the service department they told me this was a known issue and Honda was working on it. The service department did replace my side-mirror with a new one but that did not fix the issue.
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