NHTSA Complaint #11425350 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11425350 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ME |
Consumer Description
While driving around a corner at a speed of 45 miles an hour the power steering quit working. The message on the instrument panel stated steering fault. I no longer had power steering and it was very hard to pull the vehicle over. I shut off the motor and then restarted the vehicle and i now had power steering. It is currently at Varney Ford in Newport Maine having the whole steering assembly replaced at a cost of 2300.00. From my research I have found that the steering assembly is located near the catalytic converter which gets every every hot, and can damage the internal circuit board. This is a very scary safety concern! I do not have the invoice for the repair, as it is being worked on July 19th or July 20th
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