NHTSA Complaint #11425350 — 2016 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11425350
Vehicle 2016 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

While driving around a corner at a speed of 45 miles an hour the power steering quit working. The message on the instrument panel stated steering fault. I no longer had power steering and it was very hard to pull the vehicle over. I shut off the motor and then restarted the vehicle and i now had power steering. It is currently at Varney Ford in Newport Maine having the whole steering assembly replaced at a cost of 2300.00. From my research I have found that the steering assembly is located near the catalytic converter which gets every every hot, and can damage the internal circuit board. This is a very scary safety concern! I do not have the invoice for the repair, as it is being worked on July 19th or July 20th

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