NHTSA Complaint #11425298 — 2020 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11425298
Vehicle 2020 TESLA MODEL S
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

While driving down the freeway at over 65mph, the instrument cluster screen and center display screen turned completely off without warning for approximately 90 seconds. This was very troubling and dangerous. I had no way of knowing how fast I was going, was unsure if my turn signals were working and basically just had zero information on how the car was functioning. During this time, the car did operate as normal though. I did not have the vehicle in autopilot at the time but if I did, I do not believe I would have been able to disengage it. This is extremely dangerous and completely unacceptable. I have not reported it directly to Tesla nor taken it in for service. This is the first time it has happened.

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