NHTSA Complaint #11425044 — 2019 TOYOTA RAV4

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11425044
Vehicle	2019 TOYOTA RAV4
Component	FUEL/PROPULSION SYSTEM
Date of Incident	June 12, 2021
Date Filed	July 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Case number started at Toyota Customer service: 210701002045 Requested an unacceptable time to answer of 8 weeks. There was a recall for this vehicle. I wasnt notified and the recall also doesnt show in any website (Not Toyota not in the goverment one). I went on a trip thousands mile aways from home, I was up in the montains, the car got broken in a very bad place where I had to spend almost $2,000 dollars due to Towing, meal and hotel expenses (as the dealer was closed on a weekend). I am trying to solve this with Toyota but they say I have to wait 8 weeks to start looking at my case. It is unacceptable . I need a reimbursement ASAP.

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