NHTSA Complaint #11424975 — 2017 CHEVROLET BOLT EV

The contact owns a 2017 Chevrolet Bolt EV. The contact stated received a recall notification from the manufacturer however, the NHTSA number was not provided. The vehicle was taken to the dealer for the recall repair, and the mechanic reset the battery. The contact stated upon receiving a second recall notification, the vehicle was taken to the dealer for another recall repair and an unknown reprogram was performed. The contact stated after the vehicle was reprogrammed, the battery failed, and the computer screen remained on. The service warning light was illuminated. The vehicle was taken back to the same dealer who diagnosed that there were no issues found. The manufacturer was made aware of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 62,500.