NHTSA Complaint #11424899 — 2016 HONDA HR-V

7/10: On a highway, the car lost speed, and all warning lights on the dashboard started flashing. The car would not change gears, decided to place it to the side of the road and tow it to Westshore honda. The start button was replaced, and there was no charge due to a recall that covered the fees. No other urgent action required my attention, and I left.was About 15-20 minutes after leaving, while on a busy highway plus it was raining, the same issue happened. It was terrifying to lose the power speed. I drove home safely using offside roads and flashing emergency lights at less than 40 miles. On 7/13-14, I was able to book time at Lakeland's Regal Honda to have my car checked once again. No one called me back until the following day. Regal honda gave an estimate of over 7000. No explanation on what the issue was, just that my transmission needed to be replaced. My car is about 65000 miles and just passed the 5-year mark, so I do not have a warranty. The car is only used on the weekends and I have done all the service needed since I bought it, I've been the only owner. I expressed my shock that a car with this many miles is having issues with the transmission, the service provided said he was going to contact Honda corporate to see what they could do. They charge me $89. I then took my car to Joyce Automotive repair in Lakeland, their diagnostic found codes U0401-68 ECM FAILURE and U0402-68 TCM FAILURE. Unfortunately, they cannot program Honda computers and I have to bring the car back to the dealership. Cost $71 7/15 After extensive research online, (ie https://www.hrvforum.com/threads/transmission-problems.40399/) I discovered this is a popular issue for many honda customers, especially in 2016 owners. I am in fear of my safety and others that do not know or do not get support from honda. Now I have a parked car with no feasible and economical solution and it is frustrating Honda can get away with this. My ask, is for you to do a thorough investigation, Thanks