NHTSA Complaint #11424885 — 2021 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11424885
Vehicle 2021 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

While driving at any speed the engine will shut off an I will lose all communication to the 2 key fobs. After the vehicle stops it will engage the parking break and will not restart. I have had the vehicle towed 3 times for this issue and all three times were on a busy dangerous road. Local police had to come and stop traffic for a safe tow hook. Also makes it very difficult to exit heavy traffic on the highway with no ability to control the speed of the vehicle. Dealer has claimed to fix it 3 times, but all 3 times have failed. Dealer has test drove the vehicle and can reproduce the problem. What component or system failed or malfunctioned, and is it available for inspection upon request? Engine/Electrical system, yes it is available for inspection. How was your safety or the safety of others put at risk? Engine stalls without warning at any speed. lose or power steering, breaks and engine power makes it extremely dangerous to merge at highway speeds or on narrow busy intersections. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes confirmed and reproduced by a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, not yet. Only by a dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings prior to incidents

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