NHTSA Complaint #11424689 — 2017 SUBARU WRX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11424689
Vehicle 2017 SUBARU WRX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I had parked my car in front of my house and did not use it for 2 days. When I went to drive the car, it with not turn on. I had to call AAA to jump the car and I let it run for 30 minutes then drive it for the next 30 minutes. I parked the car again and 6 hours later went to go out and it would not start again. Called AAA again and had them come jump start the car. Both AAA mechanics said this is a problematic battery. I went to my Subaru dealer in Rye, NY and they said my battery is fine and I had a loose negative terminal. This was a lie and incorrect. The battery was first put it on 7/15/2019 and this was less than 2 years later that it died on me twice. I have service documents from the car dealer for the battery install and the recent service to check the battery as well as AAA to vouch for my calls to them.

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