NHTSA Complaint #11424602 — 2016 KIA SEDONA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11424602
Vehicle	2016 KIA SEDONA
Component	ELECTRICAL SYSTEM
Date of Incident	July 1, 2018
Date Filed	July 13, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The passenger-side door from day one of purchasing the kia sedon LX doesn't shut properly. When using the button to close the door, the door will shut and then slightly ajar. The car dash will then tell me that not all doors are secure. I have contacted KIA several times. They have replaced the motor first and this didn't fix the issue so they replaced the latches. This also didn't fix the issue. Unless I turn off the power doors and manually shut the doors myself the problem still persists.

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