NHTSA Complaint #11424320 — 2016 CADILLAC CTS POWER TRAIN

Complaint Details

ODI Number	11424320
Vehicle	2016 CADILLAC CTS
Component	POWER TRAIN
Date of Incident	July 11, 2021
Date Filed	July 11, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

A known issue. “Clutch slow to fill” is a defect of the 8 speed transmission that causes the vehicle to violently buck and surge at low speeds and is dangerous as it makes it unreliable when driving at low speeds since it can randomly lunge forward dangerously. Dealership replaced transmission valve body under warranty and flushed transmission twice but problem remains. Dealership claims it can be fixed with an “update” but tried to charge over $300 for the “update” when it is a defect that should have been fixed under warranty for free or have a recall.

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