NHTSA Complaint #11424183 — 2013 HYUNDAI SONATA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11424183
Vehicle	2013 HYUNDAI SONATA
Component	ELECTRICAL SYSTEM
Date of Incident	April 26, 2021
Date Filed	July 10, 2021
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

My 2013 Hyundai Sonata has been declared totaled by my auto insurance company and "unsafe to drive" by Hyundai Corporation. There is a case number associated with my car at Hyundai. While driving down the street my engine begins smoking and everything shuts off. I was scared and uncertain of what was happening. I had to dodge cars to get off the road. I have supplied more than 15 pages of maintenance records, Which has proven I have taken care of my car. The engine has locked. The first representative stated Hyundai Corporate will pay for repairs - a new engine. The second representative stated only if I had a warranty will they assist me. I believe I'm getting the run around.

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