NHTSA Complaint #11424087 — 2014 KIA FORTE

The contact owns a 2014 Kia Forte. The contact stated that the vehicle was consuming an excessive amount of oil while driving at various speeds. The check engine warning light was illuminated on the instrument panel. The contact had the vehicle taken to an independent mechanic where she discovered that the vehicle had a defective O2 sensor. The contact stated that on another occasion while driving 40 mph, the vehicle began to stall upon the depression of the accelerator pedal. The contact pulled the vehicle into a parking lot and called her husband for assistance. The contact's husband attempted to jump-start the vehicle however, the vehicle failed to restart. The contact then purchased a new battery however, the failure persisted. Due to the failure, the contact had the vehicle towed to a dealer where they diagnosed the vehicle with engine failure. Upon investigation, the contact linked her failure to NHTSA Campaign Number: 20V750000 (Engine) however, her vehicle was not included in the recall. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was unknown.