NHTSA Complaint #11424081 — 2009 INFINITI FX35 UNKNOWN OR OTHER

Complaint Details

ODI Number	11424081
Vehicle	2009 INFINITI FX35
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2021
Date Filed	July 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

THE CAR STALLS. THE POWER STEERING NO LONGER WORKS WHEN THE CAR STALLS. I HAVE BEEN IN TRAFFIC, MULTIPLE TIMES, WHEN THE CAR STALLED. IT CREATES AN UNSAFE SITUATION BECAUSE THE TRAFFIC BEHIND ME HAS TO APPLY THE BRAKES OR SWERVE AROUND ME. LONG AGO TOOK THE CAR TO INFINITI AND THEY DID A $300+ 3 POINT FUEL INJECTION CLEAN, ETC. THEY COULD NOT DUPLICATE THE PROBLEM AND THERE WAS NO CODE, SO THEY SAID THEY COULDN'T HELP BUT THE 3 POINT SERVICE MIGHT RESOLVE THE PROBLEM. THEY ALSO TOLD ME I NEEDED SOME UPDATES, 3 I THING AT $165 EACH!? WHEN I ASKED IF THAT WOULD RESOLVE THE PROBLEM, THEY COULDN'T SAY. I SEE THIS ISSUE ON INFINITI FORUMS BUT NO RECALL. THIS PROBLEM DOES NOT PRODUCE A CODE AND NO WARNING SIGNS/LIGHTS. I REALLY LIKE THE CAR BUT THESE ISSUES DON'T MAKE IT FUN OR SAFE TO DRIVE. I'M HOPEFUL TO GET THIS PROBLEM RESOLVED. THANK YOU.

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