NHTSA Complaint #11424036 — 2014 KIA OPTIMA STEERING

Complaint Details

ODI Number	11424036
Vehicle	2014 KIA OPTIMA
Component	STEERING
Date of Incident	April 9, 2021
Date Filed	July 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Attempted theft of vehicle on 04/09/21 by breaking in the rear window since it is not armed by the factory alarm. Then breaking the steering column and using a USB charging cable to start vehicle. Vehicle is still with the dealer Russ Darrow Kia, Wauwatosa, WI. awaiting parts (back logged) due to the epidemic of break-ins on Kia and Hyundai models. Police report # 21-099-0033 and Insurance claims adjuster have been notified and paid for repairs - $3,000; claim # A00003252795 Vehicle is available for view upon request. Kia or Hyundai has does nothing to mitigate the problem nor have they acknowledged the problem. I have made several attempts to reach out to Kia for assistance, but to no avail.

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