NHTSA Complaint #11423904 — 2011 KIA SORENTO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11423904
Vehicle	2011 KIA SORENTO
Component	STRUCTURE:BODY
Date of Incident	July 7, 2021
Date Filed	July 8, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I have a 2011 KIA SORENTO and the rear back door handle has stopped working on 7/7/2021. This is safety issue as I can open the door from inside but not from outside. I have a small child and another on the way and not being able to open the door to let her out of the car is unacceptable. I am really frightened if what will happen if my child is inside and I am not able to get inside my car. This is a potential hazard for my child and my future infant child. Kia has to really step forward and replace this faulty mechanism. I urge the Kia company to recall and fix this asap before someone gets hurt and/or it results in a fatality.

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