NHTSA Complaint #11423747 — 2018 NISSAN ROGUE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11423747
Vehicle 2018 NISSAN ROGUE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

In sum, on 7/22/2020, my vehicle was traveling approximately 55mph southbound Interstate 90/94 at Harrison when the forward collision warning activated, and emergency braking occurred. Vehicle speed was reduced to 25mph for several seconds, then alert disengaged. There were no vehicles or obstacles immediately in front of my vehicle, however there were several vehicles behind me and within the lanes on either side of me. The emergency breaking caused my seatbelt to lock, and distract me with auditory and visual alerts, and cause the vehicles behind me to slam on their breaks. This incident could have resulted in a massive pile-up collision. No warning lamps or messages were present prior to malfunction. All warnings occurred during the few seconds of incident. I thought this problem could be an isolated incident of sensitive warning systems within the vehicle, however this has occurred again. On 7/3/2021, my vehicle was traveling northbound Harlem Avenue just north of College Drive over a bridge, when the forward collision warning was activated, and emergency breaking occurred. Yet again, there were no obstacles or vehicles in front of me for roughly ½ of a mile. Seatbelt locked, auditory and visual alerts distracted me, and the emergency breaking activated, then disengaged with an audible “hissing” noise. No warning lamps or messages were present prior to malfunction. All warnings occurred during the few seconds of incident. On 7/6/2021, my vehicle was traveling westbound Interstate 90 at the Illinois/Indiana border, when the forward collision warning activated, and emergency breaking occurred. I was surrounded by vehicles on the left and right sides and in the rear. My seatbelt locked for myself and my passenger, and auditory and visual alerts activated and created distraction, and vehicles in the rear having to slow rapidly. No warning lamps or messages were present prior to malfunction. All warnings occurred during the few seconds of incident. The vehicle h

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